Privacy policy
Last updated: [date of publishing]
Your job hunt is personal. This policy explains, in plain English, what Signed On collects, why, where it's kept and what you can do about it. We follow the Australian Privacy Principles in the Privacy Act 1988.
1. Who we are
Signed On is run by Get Signed On (ABN 88 594 142 381) ("we", "us"). Contact us about privacy at privacy@getsignedon.com.au.
2. What we collect
- Your account: your email address. If you choose to sign in with Google, Google tells us your name, email address and profile picture. We don't see or keep your Google password.
- Your resume and profile: what's in your resume (your name, contact details, work history, education, skills and anything else you include), plus the roles, locations, salary and work rights you tell us about. If you upload a resume file, we keep a copy of it.
- Your writing style: the tone you pick or a past cover letter you share, and your answers to the claims check.
- Your jobs: the job ads you save, the status of each application, dates, notes, contacts you add, and the resumes and cover letters you make or upload.
- How you use Signed On: basic technical information such as your browser type and when you sign in, so we can keep the service working and secure.
We only collect what Signed On needs to work. We don't ask for your date of birth, tax file number or anything like that.
3. Other people's information
Your resume may include referees, and you may add contacts for a job (for example a recruiter's name and number). Please only add people's details if you're allowed to share them. They're stored like the rest of your data, visible only to you, and never contacted by us.
4. How we use it
- To run Signed On for you: storing your applications, showing what's coming up, and making the documents you ask for.
- To write drafts you ask for with AI: cover letters, resume changes, fit checks and interview prep (see section 5).
- To keep Signed On secure and working, and to fix problems.
- To send you emails about your account (for example a sign-in code). We'll only send other emails, like tips or news, if you've said yes, and every one will have an unsubscribe link.
We never sell your information, and we never share it with employers or recruiters.
5. How we use AI
When you ask Signed On to write or check something, the parts it needs (such as your resume, your writing style and the job ad) are sent to our AI provider, Anthropic, to produce the draft. Under Anthropic's commercial terms, this information isn't used to train its AI models. Anthropic processes it in the United States.
AI only writes what you ask for, and nothing is sent to an employer by us. You check every draft before you use it.
6. Who else handles your information
We use a small number of trusted providers to run Signed On. They only use your information to provide their service to us.
| Provider | What it does | Where |
|---|---|---|
| Supabase | Stores your account, data and files | Sydney, Australia |
| Vercel | Runs the Signed On website and app | Sydney, Australia (account records in the United States) |
| Anthropic | Writes the AI drafts you ask for | United States |
| Resend | Sends account emails, such as sign-in codes | Japan (account records in the United States) |
| Lets you sign in with your Google account, if you choose to | United States | |
| Cloudflare | Checks sign-in requests come from a person, not a bot, using basic browser and network details | Worldwide, nearest to you |
| [Stripe] | Takes payments, if you buy a paid plan | [Australia and United States] |
Where a provider handles information outside Australia, we take reasonable steps to make sure it's protected in line with the Australian Privacy Principles.
7. Where it's stored and how it's protected
Your data is stored in Sydney, Australia. Each account is locked so that only you can see your data: other users can't read, change or delete it. Your files are private and links to them expire. Information is encrypted when it travels over the internet. No system is perfectly secure, but we work hard to protect your information and keep our own accounts locked down.
8. How long we keep it
We keep your information while you have an account. When you delete your account, your data and files are deleted straight away. Copies can remain in our backups for up to [14] days before they're removed.
9. Your choices
- See and download your data: Account and data → Download my data gives you everything we hold, any time.
- Correct it: change your resume, profile and jobs in the app whenever you like.
- Delete it: Account and data → Delete my account removes everything.
- Ask us: email privacy@getsignedon.com.au and we'll respond within 30 days.
10. Cookies
Signed On uses only the cookies it needs to keep you signed in. We don't use advertising cookies or sell information to advertisers.
11. Age
Signed On is for people aged 18 and over.
12. If something goes wrong
If a data breach is likely to cause you serious harm, we'll tell you and the Office of the Australian Information Commissioner (OAIC) as the law requires.
13. Complaints
If you're unhappy with how we've handled your information, email privacy@getsignedon.com.au first and we'll respond within 30 days. If you're still not satisfied, you can complain to the OAIC at oaic.gov.au.
14. Changes to this policy
If we make important changes, we'll tell you in the app or by email before they take effect. The date at the top shows when this policy was last updated.